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See What Your Neighbors Are Saying!


Your comfort is our top priority. Check out what our valued customers are saying about their experience. We’re standing by ready to serve you. To get started, please give us a call at 916-877-1577.

Suzanne S.
13 hours ago
I had a routine maintenance visit for my fairly new HVAC system. The technician, Matthew Waters, was prompt, professional, and very thorough. He walked me through the maintenance process and helped me understand what the maintenance service inspects and why maintenance is so important. There were no issues! I'm so glad I had Fox install and continue to maintain my system. I love Fox Family Heating and Air Conditioning!
John C.
14 hours ago
William with fox heating & air was awesome, professional, clean on time and timely. He thoroughly explained my system aging issues and his recommendations were honest and not asking me to please the whole system now like. Unlike the other guys did!!
Jerrilynn M.
15 hours ago
Carson Fox was amazing, professional and customer service was impeccable. He did a thorough evaluation of our system and explained every detail with knowledge and professionalism. Can’t thank him enough
Pajo G.
15 hours ago
Carson Fox was my technician for my AC check up. He was on time and professional. Took care to cover his shoes when entering the house (not many tradespersons do that theses days). I was explained what he was going to to, and I let him to it. At the completion of the service, she showed me what he observed, and answered questions that I had about filters and the cost of a new system as mine is aging. Carson was gracious with all my questions that I had regarding a new system which I appreciated! I continue to use FOX because of the consistent level of service and professionalism, and that the do not try to "sell" items/upgrades that are not necessary.
Richard B.
1 day ago
Quarterly maintenance - always appreciate their service and professionalism
Chad B.
1 day ago
We had Jalen come out and do a service tune up for our units. He did a fantastic job. He was very thorough and professional.
wayne S.
1 day ago
Matthew Weathers was very knowledgeable and helpful to me. Would highly recommend him! Great guy and great service technician
Gerald F.
1 day ago
Excellent service, always very professional and kept me informed on what is happening with my system. This was a warranty issue.
Debra B.
1 day ago
William is a great technician. He was thorough and very easy to understand. I highly recommend him.
Jeri Van D.
2 days ago
I recently had my HVAC serviced and was very satisfied with the two techs (Alex and his associate). They were pleasant, unobtrusive and the job was completed quickly.
Betty N.
2 days ago
Matthew very prompt. Very satisfied with the work that was done.
blake G.
2 days ago
Carson Fox came by to give me a second opinion after I got a really high estimate from another company. The Fox estimate was more reasonable and I’ll use them to make the repairs down the road. Carson also discovered a wiring issue with my system that was causing other issues. I asked him to repair that problem today and it was done quickly and for $136.
Stacy W.
2 days ago
Carson was very thorough, personable and timely. Great service!
kate C.
2 days ago
Joey did a great job. Very professional.
Barb V.
3 days ago
Matthew W. was very professional and thorough.
Greg H.
4 days ago
Fabulous service! We had a situation where the wall unit seemed to be working but we weren’t getting any heat and a Fox family technician came out and quickly diagnosed the issue. It was a relatively simple fix and he had the part on hand. We were up and running in under 30 minutes and so thankful we weren’t told that “we needed a whole new system” like we were expecting. Pricing was fair and straightforward! I would HIGHLY recommend Fox Family heating and air if you need honest and reliable service!
Jim S.
4 days ago
We had our summer AC maintenance check this morning with Zach Ottinger from Fox Family Heating and Air. Zach was thorough in conducting checks on our system inside and outside, answered our questions, and made suggestions on possible upgrades to our system, following up with written descriptions of the results of the maintenance check and estimates for upgrades. Zach was very pleasant to work with and explained things very well.
Craig G.
4 days ago
We recently had our A/C system maintenance performed by Marco with Fox Family Heating and Air on Saturday 4/25/26. Marco showed up exactly on time. Marco was very polite. He took several photos and showed them to me and explained the maintenance that he performed step by step. We have had Fox Family Heating And Air out to do a repair and then again for an A/C tune up and I am very pleased with their team. They don't try and pressure you into potentially un needed repairs like most of the larger companies do. I highly recommend them to anyone looking for an HONEST Heating and air company.
Nancy I.
4 days ago
Great customer service. Did a thorough job and explained what needs to be fixed. We didn’t pay anything because we have a yearly maintenance fee which is reasonable compared to other companies.
A F.
5 days ago
Joey is always outstanding, thorough, careful, and detail-oriented. He is honest and caring and I trust him.
David K.
5 days ago
3 years now with Fox; always great service. Outstanding communication and professionalism.
Richard S.
5 days ago
Matthew was great. Explained everything clearly and showed pictures of his work. On time and got the job done quickly.
Frances C.
5 days ago
Matthew Weathers did an excellent job today. Thanks to the installer Mark for the excellent work.
Neel S.
5 days ago
Marco was courteous and informative. Always great service from this company
Alison B.
5 days ago
I had Hagen today who delivered regular service of my heat and AC. He was knowledgeable, polite, clean and efficient. I will definitely request him in the future.
Sally O.
6 days ago
Very good.
Mary M.
6 days ago
Hagen was GREAT! Always happy with our Fox Family experience!
Nancy F.
6 days ago
Happy to meet technician Matthew who explained the steps taken today to keep my system up to date. He was thorough and like everyone I've met at Fox Family Heating & Air a pleasure to work with.
Kamran T.
6 days ago
Had another great experience with Fox Family. This latest experience is when Jalen came out to do a scheduled maintenance and noticed my fan on my outdoor condenser was starting to fail. He diagnosed it and they replaced the parts through warranty and I’m very thankful I didn’t encounter a failure right before summer coming around the corner. Appreciate all they do and thank you to Jalen and Fox Family.
Brian W.
6 days ago
Had them out for an annual heating/ac tune up. Their technician Zach is friendly and helpful, and did a good job explaining what was going on with my system.
Jody S.
6 days ago
Zach was very help and friendly. He did a great job on the tune up and solved a problem no other tech was able to figure out. Thanks!
Kristina M.
6 days ago
The tech was on time, fast, and courteous.
Oscar C.
7 days ago
Service: regular spring maintenance was performed on our AC, the technician was thorough, careful and professional. He explained the results and his recommendation very well. I am happy with the service that he performed.
Carmen C.
1 week ago
Our Tech Joey came out for our maintenance service. He was professional very knowledgeable and walked us through everything he did. I would recommend Fox Family for all you AC/Heating needs. ​
Alan T.
1 week ago
Matt was great. Very professional and did a great job on our AC system.
Lauren G.
1 week ago
Solid communication and the techs were respectful of our home. They are clear and honest about what our home needs.
kenton L.
1 week ago
Great experience! Zack was tremendous!
Claudia
1 week ago
Chase is a professional, conscientious technician who represents a quality HVAC company. Thank you for good, dependable work!
Edgar R.
1 week ago
I called fox Family Heating and Air to schedule a A/C tune up for my home system. They were very professional and were communicative leading up to my appointment date. I was contacted just before my appointment and was told the technician that I was scheduled with was unable to make the appointment and If I was okay with another technician making the appointment. Zach arrived promptly to the appontment and was professional and thorough. Before he performed the tune up he walked me through all the steps of the tune up as well as answering any questions I had about my system. After the tune up was complete, he went through the summary of how my system was performing and gave me options for possible additions or upgrades I could add to my system for better filtering. I found Zach to be professional, knowledgeable, and a personable technician just like everyone else I spoken to at Fox Family. All in all Fox Family Heating and Air Conditioning made it an easy choice to go with for your Heating and A/C needs.
Teresa B.
1 week ago
Nick was awesome, he did a great job!!
Brian D.
1 week ago
Fox Family Heating and Air is a great company that provides fair pricing, great service and quality work. Highly recommended! Got a service today from technician Jalen- he and his partner did a great job today! My new A/C system is all tuned up and ready for summer!
Charles C.
1 week ago
Semi annual inspection for the A/C system.
Steven C.
1 week ago
Patrick came out and replaced a part for our AC unit as well as serviced our heating system. He was done in timely matter as promised I appreciate Patrick's knowledge I'm glad I moved our HVAC services over to Fox Family Heating and Air.
shannon T.
1 week ago
On time, thorough, polite!
Charnee B.
1 week ago
Zachary was very professional, knowledgeable, and personable. Top tier!
Jeremy W.
1 week ago
A/C went down and Fox was able to get someone out same day to me. The technician Brian came out, very professional and courteous, checked everything out and got to work. Got it up and running and cleaned everything up! 4/20- Matthew came out for our scheduled maintenance. Cleaned all the leaves out of the system in the backyard and checked everything. Professional as always and showed me pictures of the unit in the attic. Thank you!
Sarah M.
1 month ago
recommends
This company is so professional. It was the easiest experience and the technicians were so knowledgeable, friendly, and had the best customer service. There’s a ton of choices out there for heating and air. Make them your choice.
Claire Q.
6 months ago
I have an HVAC maintenance plan with Fox Family Health and Air Conditioning and yesterday their service technician, Mac Noble, came to do the winter...
shelby
6 months ago
We needed our entire HVAC system replaced. DJ and Nick were very kind and professional. The install was completed right way. We will be sure to utilize our...
Theodore W.
7 months ago
Jalen of Fox Family HVAC did an excellent job with our yearly heater checkup. He took his time and did a quality job. At the end, he emailed the report and...
Jenni P.
7 months ago
We just had a tune up appointment with Joey and were blown away by his professionalism and thorough explanation of our units and what the service entailed....
Ian S.
8 months ago
Noticed our AC unit wasn't cooling, so I did some extensive research to find a company that wasn't a massive scam machine and also wasn't a one-person show,...
Don K.
11 months ago
recommends
I just had another periodic assessment of our three year old HVAC system which we purchased from Fox. The assessment was conducted by Mr. Lesane Noble which envolved evaluating our two separate HVAC systems which involved the HVAC components in our attic and components outside our home. Mr. Noble did a great job of discussing all the items he evaluated and tested. He answered all of our questions and explained his written assessment he indicated he would give us a copy. He also showed us pictures of our HVAC components. We want to personally thank Mr. Noble for doing a great assessment of his periodic inspection of our HVAC systems which we are very pleased with its performance. We recommend Mr Noble be given a Five Star Rating of his performance for us.
Ahsan S.
1 year ago
recommends
they are awesome. Always my first preference
John C.
1 year ago
recommends
Best service I have ever had family owned is the only way to go
Susan E.
2 years ago
recommends
We've been very happy with this company for our HVAC issues. Patrick has come out twice now to look at our (old) heater and he suggested that we have it replaced. He was able to arrange the install tomorrow, which is amazing since he came out today! We will continue to use this company for all of our HVAC needs and we trust Patricks advice.
David C.
2 years ago
recommends
After having two different companies send us salesmen instead of HVAC technicians, we called Fox Family on the recommendation of a friend. They came out and repaired my mother-in-law’s aging unit quickly and efficiently. When our own unit stopped blowing warm air, they came out the next day and fixed it without having to order parts. We just had them out to replace our thermostat and the technician got it installed for considerably less than the original estimate. “Fast, honest, and friendly” is a perfect description of Fox Family Heating and Air.
Chuck A.
3 years ago
recommends
Everyone from the office to the technician are very friendly and knowledgeable in there job.
Bill B.
3 years ago
recommends
The serviceman identified our problem in minutes, turned out to be very minor. He spent another 45 minutes checking out our system. Gave us good info on our ducting without trying to sell us any unnecessary service. Would definitely use them again!
Abayomi A.
3 years ago
recommends
Evelyn Fedrick is amazing to work with. She makes the entire process of investment so incredibly easy I initially made an investment of about $1000 in not less than 7 days of trading I earned $11,500, Not only is she an excellent communicator, she is continually on top of everything, and very helpful. I would like to take this opportunity to highly recommend Madam Evelyn Fedrick for your forex/bitcoin investments. You can contact her via Email: evelynfedrick255@gmail.com WhatsApp: +18565301110
James M.
3 years ago
recommends
Fox Family Heating and Air have always done a clean, professional job for us. 100% recommend.
Bongani T.
4 years ago
recommends
I'm taking this time to express my gratitude to Mrs. Amelia Logan who helped me trade in crypto with my little capital of $300 which then earned me $4,430. I was referred to Amelia by Lisa Karon and all her trading techniques and withdrawal is easy. You can reach her for your best trading experience. Email: amelialogan5050@gmail.com WhatsApp: +15714293523
Sylvia B.
4 years ago
recommends
Loved Ryan! He come out to give us an estimate on replacing our heating and air. He went up to our attic on found a vent that was totally apart. He said let me fix that for you first instead of selling you a new system. Thank you Fox Family!!!
Marilyn B.
4 years ago
recommends
Fox Family Heating and Air Conditioning Came out to our house to Fix one of our Heat Pumps.....It was a simple fix, reasonable price, Very personable service man, extremely nice and informative, no high pressure to buy "new" units, even though ours were quite old. We would call them back for servicing anytime, and recommend them to anyone having Heating or Air Conditioning problems!
Samuel H.
4 years ago
recommends
Wonderful company and experience. Fox Fam came to check out AC for a tune up and the dude checked out the furnace just to be sure it was clear of any issues or debris. Great Service!!
Padraic B.
4 years ago
recommends
Great Company, Professional and helpful staff, great product and service provided. I highly recommend!!
Marlene Rubinstein F.
4 years ago
recommends
Diagnosed why our air conditioner didn’t work. Installed new thermostat. Let us know how much life was left. Fast, efficient and clear explanation.
David K.
4 years ago
recommends
Great service, very professional, outstanding timeliness and communication - Highly Recommend!
Colleen M.
4 years ago
recommends
Fox Family came out recently after 1 year of installation. They serviced my air and explained the importance of maintenance. Kevin is always pleasant and friendly. I like that they send the same person out that installed it. He knows what he did and even timbered important questions about what I originally wanted. He even stayed longer to help me set up my home access and show me the schedule settings. What an amazing team. I’m so happy I chose Fox Family!!!
Nozipho G.
4 years ago
recommends
Awesome I invest $1000 and i am earning $11,000 on weekly basis, Mrs Allen martha a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my trading account when she is busy trading with her expert team and I don't have issues with pending withdrawals she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Mrs Martha via WhatsApp: +1(302) 219-6094 Email: allenmartha897@gmail.com
Curtis James H.
4 years ago
recommends
Fox family did an incredible job with the replacement of our home HVAC system. During the whole process they were attentive, professional and had great prices and ideas. I would strongly recommend them.
Laura N.
4 years ago
recommends
This company is so fantastic! My husband and I have been very pleased with their regular maintenance of our HVAC system, their prompt (same day!) repair of our HVAC system when it recently had an issue, and their technicians who are all nice, friendly, professional, punctual, good at communicating when they are on their way, and good at what they do. They have also helped us install our Google Nest when we fried the first one we tried to install on our own. Excellent service!!
Tamara D.
4 years ago
recommends
I highly recommend Fox heating and air. They installed a new HVAC Heat pump system. The whole process was very professional from the inspection and bid to the installation itself. All communications, either by phone or Email were prompt and business like. They performed all of their work to a high degree. They took the extra time to do it perfectly and finished in one day. I will defiantly recommend to family and friends.
Gayle W.
4 years ago
recommends
They do a great and compleat job and are so conscious of keeping the area clean. Thank you so much.
Laura T.
4 years ago
recommends
When Ryan and I talked about my purchasing a new HVAC system, he said “We are ALL about reputation. We never do anything that might jeopardize that”. Fox Family Heating & Air lived up to that statement. In addition to the things one always hopes for: punctuality, professionalism, knowledge, and a good product, these guys paid attention to the small details: foot coverings when they entered my house, brought me space heaters for the week I had to wait for installation, offered to come and install duct work for a fan if I needed, and left everything cleaner than they found it. Plus they all were all SO nice! I would highly recommend them!
Bob P.
4 years ago
recommends
They call when they are on their way and show up on time - they are professional and up-front on what you may need done... Ryan was the best, he serviced our AC in the summer and came back in the fall to service our heater... I highly recommend them...
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